My Site

Jetpack Stats

Jetpack Stats provides data, bar charts and graphs to show you how many visits your site gets, which posts and pages are the most popular, and much more. To view your site’s stats, follow the steps below. To learn more about Jetpack Stats, please see this features page:

If you don’t have Jetpack installed…

  • You’ll see a notice to install the Jetpack plugin when you tap Stats in the app. Tap Install Jetpack, then Continue.
Install Jetpack button in the Jetpack mobile app
  • Once the plugin is installed, you’ll need to connect it to a account. Tap the Set up button. Then to complete the setup, tap Approve.
Completing Jetpack setup in the Jetpack mobile app
  • Then tap Enable Site Stats.

If you have a site or a Jetpack site…

Go to My Site > Stats. You’ll see the stats for your site displayed.

Stats in the Jetpack mobile app

I Can’t Access The Stats

For sites – Try logging out and logging back in.  If your login details are correct, make sure you have sufficient privileges on the site to be able to view the stats.

For Jetpack sites – First, run your site through the Jetpack Debug tool and see if there are error messages. Follow the troubleshooting tips there to get Jetpack reconnected on your site.  If the debugger comes back clean, follow the same steps above for checking login credentials and privileges.

For self-hosted sites – The app requires a site to be a site or a Jetpack site for stats to appear.  If a site does not have Jetpack installed, you will not be able to access stats. This problem occurs with a site where the user has disconnected Jetpack but not logged out of their account.

If you’re still having difficulty after following these steps, reach out to our support team.