Exit the app, re-open it, and try to perform the actions causing difficulty (this will have the effect of adding troubleshooting details to the logs)
Go back to the Help & Support screen
Tap “Activity Logs”
Tap “Current”
Tap the share button in the top right and select “Copy”
Paste the log content to Help & Support > Contact Support to send to the app support. Please remember to include your site address and some information on the issue
On Android
Open the app
Try to perform the actions causing difficulty (this will have the effect of adding troubleshooting details to the logs)
Tap the “Me” icon in the top navigation bar
Tap “Help & Support”
Tap “Activity Logs”
Tap the share button in the top right or select “Copy”
Paste the log content to Help & Support > Contact Support to send to the app support. Please remember to include your site address and some information on the issue
