If you try to upload media and get the error “File too large to be uploaded on this site” here’s how to resolve it:
- Decrease the size of the media you are uploading. To do this in the app, go to the Profile icon > App Settings > Max Image Upload Size and select a smaller upload size.
- Increase the memory limit on your site. You can contact your website hosting provider for assistance making this change to the memory_limit in your site’s PHP settings.
- If the error persists after that, contact our support team (under Me > Help & Support) to troubleshoot the error further.